| 28 December 2009
Before contacting us with a technical problem, please ensure that you have read our helpdesk page carefully. We will not be able to respond if you haven't first tried to resolve the problem here.We add to the FAQ's on a regular basis to ensure this information is up to date.
We also have a peer to peer support section in the forum here - try it you may find your answer there.
Which browser do you recommend for using Christian Chat? - The site has been designed for use with the latest version of Internet Explorer 7, Firefox 3.0. and Google Chrome. The site may work with earlier browser but we recommend the latest version.
What screen resolution is the site designed for? We have designed the site for use with a screen resolution of 1024x768 and above. Over the last year 33% of our users had this resolution, and 30% had 1280x600. If you need help to adjust your screen resolution in Windows click here
Do I need flash to run the chat room? Yes! Only flash player 6 or above is needed.Macromedia Flash Player is the most used software platform in the world, used by over 1 million professionals and reaching 99% of Internet-enabled desktops worldwide as well as a wide range of device. Get it here
My registration email did not arrive When you register with Christian Chat we require you to validate your email. You will receive an email to do this. If this does not arrive please check you spam / bulk email folder.
How do I use the private message system? There are full instructions here